Increasingly, people have different service expectations from people whom they employ for professional advice and this is certainly the case with accountants. Often people will expect their accountant to cost only a few pounds, then work a serious number of hours, or they expect their accountant to save them serious amounts of money. Or indeed they may even expect their accountant to allow tax evasion.
However, such expectations will not be met! Accountants are professionals, who have a duty to maintain professional standards, so they certainly will not encourage tax evasion and will actively tell you that you are breaking the law if you do evade due taxes. They also expect a fair remuneration for their professional services, so you need not expect to get the services of an accountant for only a few pounds.
But you need to ensure that you feel comfortable with the accountant that you choose. When you ring up an accountant most of them will have a chat on the phone or they will invite you in for a quick chat. This chat or meeting provides you with the opportunity to see whether or not you trust them and feel comfortable with them. Your money matters, so it is important that you can work with your accountant to safeguard it.
You can expect a courteous service, that looks at ways in which you can maximise your money, so that you do not overpay tax, nor do you lose out on potential savings opportunities.
Accountants abide by professional ethics and codes of conduct, service agreements, so you can expect your accountant to return phone calls, be reasonably available and give you advice about the state of your company or your books, how things are going and perhaps offer some directional advice about ensuring that you maximise profits for the year ahead.
Most, if not all accountants will say that a good accountant will save you money. They will ensure that you do not have to pay too much tax and you do not have to lose out on any tax breaks that may be available. They will also help give at least some advice about money that should be invested or so on. But accountants do not have a crystal ball, so they are not able to tell you what is a safe place to put your money and what is not, although they may have a fair idea, the recent recession ahs shown that suddenly investments can become precarious, without anyone thinking that this was indeed the case.
There are some companies that will provide you with an accountancy service via the internet, but these are somewhat faceless and you can feel as if you are never talking to the same person twice, so you dont get a personalised service, but on the other hand, such services are exceptionally good value for money, so if money is tight, then perhaps you should think about using an internet service.
So an accountant can certainly help you in lots of different ways and you should look forward to a good, productive professional relationship.